COVID-19 created significant challenges for the business and the structure of it’s operations in South-East Asia. The business had a strong social impact focus, however travel restrictions created roadblocks for management of the business. Fast growth in the business had created scale which now was impossible to manage.
The owners were stressed out and considering exiting the business. On relocating to Perth they came to KHT for advice. We recognised that Ink need:
- A plan to grow and be sustainable
- Financial organisation with new structure, systems and processes
- Focus on the numbers and improve profitability
- A plan for the owners beyond the business.